Terms & Conditions
The Lead Standard LLC - Terms and Conditions
Last Updated: August 17, 2025
This Agreement ("Agreement") is made and entered into between The Lead Standard LLC ("Company," "we," "us," or "our") and the client engaging our services ("Client," "you," or "your"). This Agreement governs the provision of lead generation services by the Company to the Client.
By engaging our services, you agree to be bound by these Terms and Conditions.
1. Definitions
"Service" or "Services": Refers to the lead generation activities performed by the Company, which may include but are not limited to creating and managing advertising campaigns, developing qualification funnels, and delivering Lead data to the Client.
"Lead": Refers to the contact information and associated data of an individual or business prospect generated and delivered by the Company.
"Qualified Lead": Refers to a Lead that meets the pre-defined criteria mutually agreed upon by the Company and the Client, as outlined in a separate Service Agreement or Insertion Order. These criteria typically include valid contact information, geographic location, and expressed interest in the Client's services.
2. Services Provided
The Company agrees to provide the Client with exclusive, real-time lead generation services. The specific scope, volume of Leads, and criteria for Qualified Leads will be detailed in a separate Service Agreement. We will use our proprietary methods, funnels, and advertising strategies to generate these Leads.
3. Client Obligations
The Client agrees to:
Provide timely payment for all services rendered.
Provide accurate information necessary for the Company to perform its services (e.g., target area, service details).
Follow up with all delivered Leads in a timely and professional manner. The Client acknowledges that the value of a Lead diminishes over time and that prompt follow-up (ideally within 5-10 minutes) is critical for success.
Not resell, share, or distribute the Leads provided by the Company to any third party. The Leads are for the Client's exclusive use.
4. Fees and Payment
Payment terms, including the price per Lead, price per appointment, or retainer fee, will be specified in the Service Agreement.
Invoices will be sent to the Client on a [e.g., weekly, bi-weekly, monthly] basis.
Payments are due within [e.g., 15 days] of the invoice date ("Net 15").
Late payments may be subject to an interest charge of [e.g., 1.5%] per month or the maximum rate permitted by law.
The Company reserves the right to pause or terminate all Services for non-payment.
5. Lead Quality and Replacement Policy
The Company strives to provide the highest quality Leads. However, we recognize that occasional invalid Leads may occur. A Lead may be deemed invalid and eligible for replacement if it meets one of the following criteria:
The phone number is disconnected or verifiably wrong.
The contact information is a clear duplicate of a Lead sent within the previous [e.g., 30 days].
The prospect explicitly denies having submitted a request for information.
The prospect is located outside the mutually agreed-upon geographic service area.
To receive a replacement credit, the Client must report the invalid Lead to the Company via email at [email protected] within [e.g., 72 hours] of receipt, including the Lead's details and the reason for the dispute. The Company will investigate the dispute and make a final determination in good faith.
6. Term and Termination
This Agreement shall commence on the date services are engaged and will continue on a month-to-month basis unless otherwise specified in the Service Agreement. Either party may terminate this Agreement with [e.g., 30 days] written notice to the other party. Upon termination, the Client is responsible for paying for all services rendered up to the effective date of termination.
7. Confidentiality
Both parties agree to keep confidential all non-public information, including but not limited to business practices, client lists, and pricing, that is disclosed by one party to the other.
8. Intellectual Property
All advertising materials, funnels, websites, and proprietary systems created and used by the Company to generate Leads are the exclusive intellectual property of The Lead Standard LLC.
9. Disclaimer of Warranties
The Company warrants that it will perform its services in a professional manner. However, we make no guarantees regarding the Client's ability to convert Leads into customers. The Client's success is dependent on various factors outside of our control, including the Client's sales process, follow-up speed, and market conditions. We provide the opportunity (the Lead); the outcome (the sale) is the Client's responsibility.
10. Limitation of Liability
In no event shall The Lead Standard LLC, its members, or employees be liable for any lost profits, indirect, consequential, or punitive damages arising out of or related to this Agreement. The Company's total liability to the Client for any and all claims shall not exceed the total amount of fees paid by the Client to the Company in the [e.g., three (3) months] preceding the date of the claim.
11. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the State of [Your LLC's State of Incorporation, e.g., Florida, Delaware], without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of this Agreement shall be instituted in the federal or state courts located in [Your County], [Your State].
12. Entire Agreement
This document, along with any separate Service Agreement, constitutes the entire agreement between the parties and supersedes all prior communications, understandings, or agreements.
13. Contact Information
For any questions or notices regarding these Terms and Conditions, please contact us at:
The Lead Standard LLC
Email: [email protected]
Phone: (813) 252-0713